Grandstream GS-GXP2170 12 Color Line Enterprise IP Corded Phone

Grandstream GXP2170 – High‑Performance Enterprise IP Phone with 12 Color Lines

The Grandstream GS‑GXP2170 is a next‑generation enterprise IP phone designed for executives, receptionists, and power users who manage multiple lines and need instant visual status. Its standout feature is the 12 dual‑color (red/green) line keys, each with a backlit LED, giving you at‑a‑glance awareness of line status, call presence, and voicemail. The 4.3‑inch color LCD (480×272) provides crisp caller ID and menu navigation. With HD audio, Gigabit Ethernet with PoE, and support for 6 SIP accounts (with up to 12 virtual line appearances), the GXP2170 is a workhorse for busy office environments.

How It Works

Connect the GXP2170 to your network via its dual Gigabit Ethernet ports (one for data, one for PC passthrough). Power over Ethernet (PoE 802.3af) delivers both data and power over a single cable, reducing desk clutter. The phone supports up to 6 SIP accounts, but you can assign each of the 12 line keys to a separate extension, shared line, or speed dial. The colour-coded LEDs show green for idle, red for in‑use, and blinking for ringing – a huge productivity boost for receptionists or managers. The full‑duplex speakerphone with acoustic echo cancellation ensures clear hands‑free calls. For private calls, you can plug a headset into the RJ9 headset port. To go completely hands‑free, pair this desk phone with a wireless headset – visit FindHeadsets to explore Bluetooth and DECT models that integrate seamlessly with the GXP2170 via its built‑in Bluetooth or EHS adapter.

Compatibility & Design

The Grandstream GXP2170 works with any SIP‑based VoIP system, including Grandstream UCM PBXs, BroadSoft, Asterisk, 3CX, and major cloud UC platforms (Microsoft Teams, Zoom with appropriate firmware). It features a 4.3″ color LCD, 12 dual‑color line keys, 4 programmable soft keys, and a 5‑way navigation key. Audio includes HD voice (G.722 wideband), a full‑duplex speakerphone, and a hearing aid compatible (HAC) handset. Connectivity includes dual Gigabit Ethernet with PoE, a USB port (for headsets or Wi‑Fi dongle), and an RJ9 headset jack. The phone has a built‑in Bluetooth (for headsets) and supports up to 3 expansion modules (GXP2200EXT) for additional keys. The stand is adjustable for two viewing angles, and the phone is wall‑mountable.

Why Choose This Product

The GXP2170 is ideal for high‑call‑volume professionals who need more line keys than a standard 2‑ or 4‑line phone. The 12 color‑coded keys reduce the risk of dropping calls or mis‑transferring. The 4.3″ color display is large enough to see presence and contact details easily. Built‑in Bluetooth lets you use a wireless headset without an extra dongle. The USB port adds flexibility for future expansion (e.g., adding Bluetooth for a mouse). The Gigabit Ethernet with PoE ensures fast network speeds and simple cabling. For receptionists, the ability to add up to three expansion modules (an additional 84 keys) makes this phone a true switchboard. Grandstream’s value proposition is high: you get enterprise features at a mid‑range price.