Headsets Compatibility Guide
It's never easy to decide which headset to purchase when it comes to compatibility with devices. Not every headset is built to be compatible with every device, deskphone, or computer. No need to worry, as we provide a headset compatibility guide from major headset manufacturers. We understand the consumer concerns and problems when choosing a headset.
Therefore, we've also created our own compatibility guides for the most popular and famous telephone manufacturers (i.e., Cisco, Avaya, Astra, NEC, and others). Read our compatibility guides to learn about the headset compatibility, needed cables, adapters, EHS cables, and general terminologies about the headsets.
To Which Devices are the Headsets Connected?
Before diving into the compatibility guide, keep in mind the devices to which the headset will be connected. Usually, three types of devices are used:
Desk Phones
Desk phones are physical telephones with VoIP devices that facilitate communication over the internet. The headsets are connected to the deskphones in two ways:
Wired Connection
For the wired and corded connections, the desk phones need a bottom cable or amplifier that matches the headset and the brand.
Wireless Connection
For wireless connections, the desk phones need an EHS (Electronic Hook Switch) or Handset Lifter. These items add convenience for remote call alerts and call answering/hanging up.
Besides this, modern phones have built-in USB ports that eliminate the need for extra EHS accessories.
Computers
Computers are fixed workstations that connect to the headsets via a wired connection or a wireless connection.
For Wired Connection
For a wired or corded connection, the computer has built-in USB ports, either a traditional USB-A port or a newer USB-C port.
For Wireless Connection
The computers are connected to the headset wirelessly with a wireless USB dongle or Bluetooth.
Mobile Devices
The mobile devices are connected to either Bluetooth headsets or plugged into using a 2.5mm/3.5mm jack for corded headsets.
Now, to dive deeper into the compatibility guide, we are providing two choices:
Choice no. 1: Visit the Manufacturer Headset Compatibility Guide of Your Own Choice
Note: Just click on the manufacturer of your own choice. These guides can be difficult to learn.
Choice no. 2: Visit the Headset Compatibility Guide by Phone Manufacturer
Note: This is the easier and more informative way to learn about the headsets.
Aastra Headset Guide
Avaya Headset Guide
Cisco Headset Guide
Grandstream Headset Guide
NEC Headset Guide
Nortel Headset Guide
Panasonic Headset Guide
Poly (Polycom) Headset Guide
Programming the Poly (Polycom) VVX & Edge E Series
ShoreTel Headset Guide
Snom Headset Guide
Toshiba Headset Guide
