About this item
Jabra Care Advanced Level 2
The Jabra Care Advanced Level 2 is a practical extended service plan for professionals who want reliable protection for their Jabra headsets, speakerphones, or cameras without a long‑term commitment. This 2‑year package includes advanced replacement (you receive a replacement device before returning the faulty one), priority technical support, and coverage for mechanical and electrical failures, normal wear and tear, and battery degradation. Ideal for remote workers, small teams, or IT managers who want to test extended warranty benefits, Level 2 gives you two full years of peace of mind at an affordable price.
How It Works
Add Jabra Care Advanced Level 2 when you purchase a new Jabra device or within the eligible period (typically 90 days). Coverage activates immediately and lasts for 2 years from the original purchase date. If your device experiences a covered failure (e.g., speaker malfunction, microphone issues, charging port problems, battery not holding charge), contact Jabra’s dedicated support line (priority access included). A replacement unit is shipped to you within one business day, before you return the faulty device. A prepaid shipping label is provided. No repair waiting periods, no diagnostic fees. The plan covers normal wear and tear and battery degradation – issues that standard warranties often exclude. For other reliable communication gear worth protecting, check out our selection of wireless headsets at FindHeadsets.
Compatibility & Design
Jabra Care Advanced Level 2 is available for most Jabra professional products, including:
Jabra Evolve2 series (30, 40, 55, 65, 75, 85)
Jabra Engage series (50, 55, 65, 75, 80)
Jabra Speak series (410, 510, 710, Speak2 40/55/75)
Jabra PanaCast series (20, 50) Jabra Link adapters and select accessories
The plan does not cover accidental damage (drops, spills, electrical surges), lost, or stolen devices. It is valid for 2 years from the device’s original purchase date. Advanced replacement service is available in the US, Canada, and major EU countries. The plan includes 24/7 phone and chat technical support with priority queuing. There are no deductibles – all covered replacements are provided with a prepaid return label. The plan is tied to the device serial number and can be transferred to a new owner if you sell the device within the coverage period.
Why Choose This Product
Standard warranties cover only defects and usually exclude normal wear and tear or battery degradation. Jabra Care Advanced Level 2 fills those gaps, offering protection for the most common issues that arise after a year of daily use. The 2‑year term is perfect for those who want extended coverage without a longer commitment. Advanced replacement ensures you are never without a working headset – critical for customer‑facing roles or busy call centers. Priority support gets you to the front of the queue when you need help. For IT managers, this plan allows you to pilot extended warranty programs at low risk. Compared to the Ultimate level, Advanced is more affordable yet still offers robust protection for non‑accidental failures.
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