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Poly (Plantronics) ENCOREPRO HW520V Corded Headset

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Poly SKU: 89436-01
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Price: $110.00
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Poly EncorePro HW520V Professional Voice Communication is a wired binaural headset. It comes with a voice tube mic, poly quick disconnect and a lightweight design (74 grams). As the headset accompanies speakers, you'll be able to focus on your connections. Its easy-to-use wired setup also ensures it's a convenient option for contact centers, customer service teams and office users who talk on the phone all day long.

Clear Voice Communication

The HW520V is equipped with a voice tube microphone, especially designed to ensure easy and clear voice communication in professional settings. Mic low end can reach 20Hz and high end can reach 16kHz, sensitivity -40dB +/-3dB.

It extends 135 mm long and can rotate up to 290 degrees providing the user with versatility about the mic's positioning. It can be used to make adjustments in order to sit in a comfortable position during calls. It's also possible to remove the voice tube. Can be removed for a clean or the tube can be replaced without having to replace the whole headset.

Voice Tube Microphone, for Louder Environments.

In addition, the HW520V has a voice tube construction so that it can be used at quieter workstations. It's built to provide you with good Audio Capture for regular phone calls, but it's not going to provide you with a more elaborate microphone setup.

This makes it great for office personnel, receptionists, customer service representatives and others who make most of their phone calls in a controlled work environment. If you're in a particularly noisy setting, you may consider a headset with a particular noise-canceling microphone.

Designing to Both Ears for Greater Concentration

The binaural design is speakers that sit over both ears, providing some benefit in helping to focus on conversation. This can be useful in the contact center or in offices where an event is taking place in the background, making it difficult to keep track of calls.

The headset features a speaker bottom frequency of 150 Hz to the top frequency of 6.8 KHz and 30 mm speakers. The on ear stereo design features audio output on both ears so that it is light and safe to wear.

For people who have to wear the headset for long periods of the day at work, the foam ear cups provide a softer ear point.

Lightweight Solution for Long Periods

The HW520V has the optimum weight of 74 grams that is suitable for daily use. The over-the-head design is adjustable and the foam ear cushions are comfortable to wear for extended phone times. In addition, the laser-welded EncorePro 500 Series construction and metal joining are laser-welded for everyday use in the professional market. Combined with a host of other characteristics, this makes them perfect for workstations that make use of headsets throughout the day-to-day.

Use this to Easily Connect/Disconnect the Poly

The HW520V is not connected directly to the USB, but has a “Poly Quick Disconnect” technology. Depending on the telephone or computer the headset can be plugged in with the proper Poly QD adapter. The QD connection ensures quick and easy removal of the headset, without removing the adapter from the equipment. Useful where several work areas are in use and/or for when the user is required to leave their computer.

Note: A compatible QD adapter might be required in order to set up. The headset is not a real USB Headset.

The Need for Connection and Adapters

The HW520V is not connected directly to the computer through USB but is included with the Quick Disconnect. Depending on the type of device and connection, the proper adapter must be used. Before ordering please check the current equipment and make sure that the adapter you are ordering is suitable for the headset.

Acoustic Protection Using SoundGuard

The HW520V comes with included SoundGuard acoustic protection in a professional setting, for those wishing to operate a headset. SoundGuard's goal is to minimize sudden noise leakage and with SoundGuard the noise level is less than 118 dBA. This could provide them another level of security if they are compelled to wear a headset for long periods of time throughout a call.

Designed with Everyday Business

Encorepro 500 Series has been designed to meet the professional communication environment. With its wired connection, there's no battery to charge and no wireless pairing to deal with with the HW520V. Laser-welded construction and metal joints are also used in the headset to enable frequent use at the workplace. Best for businesses that need headsets capable of withstanding frequent use in their daily operations. The headset can be used with Windows 11, Windows 10 and macOS (with the corresponding connection settings).

Poly EncorePro HW520V is for?

To sum up, HW520V is a great choice for professionals who need to use their voice for extensive tasks on a daily basis.

It can suit:

  • Reps that get numerous calls from the call center.
  • Customer support and service staff are on hand to help at all times.

For office staff who have similar phones:

  • Companies that have multiple workstations.

The binaural design can aid concentration and the lightweight design and foam earcups assist in longer wear time. Additionally, it also has a wired QD connection, which is great for businesses looking for a simple and plug-and-play setup without the addition of batteries or wireless pairing.

Why to Buy Poly EncorePro HW520V?

To keep up with the essentials for day-to-day business calls, the HW520V prioritizes them. Detachable voice tube, it is convenient for cleaning or replacing the tube. Quick Disconnect is perfect for professional workstations where headsets are regularly needed for plugging and unplugging.

Acoustical protection is achieved with SoundGuard and the strong build-up enables its use at the workplace. The HW520V is a great option to consider if you're looking for a basic wired headset to use for work-related conversations.

Why Shop from FindHeadsets?

It's not just about picking a model when it comes to selecting the proper headset. You will have to get one that is compatible with your cell phone, PC or desk phone. The trusted brands such as Poly, Jabra, Yealink, Logitech and Sennheiser offer their headsets for sale at FindHeadsets. You can see the sort of relationship, compatibility, wearing style, microphone and a lot of much more important details prior to purchasing. The FindHeadsets team is here to help you if you're unsure which headset you want or need, and can assist you with the headset that is best for you.

FindHeadsets can help you once you've purchased, also. A range of shipping and product returns/warranty arrangements of different products. Whether you're looking for a single headset or headsets for your whole office or contact center, you'll be able to find the right professional headset for your needs. Other than that, you may also locate support in contrast products and pick the one that will certainly fit your devices along with requirements.

Technical Specifications

SpecificationDetails
ProductVoiceTube + Quick Disconnect Poly EncorePro 520V Binaural Headset.
Part Number783P9AA
CompatibilityCan be connected to PCs by QD (Quick Disconnect)
ColorBlack
Boom Mic Length135 mm
Boom Mic Rotation290°
Microphone Sensitivity-40 +/-3 dB
Signal-to-Noise Ratio>50 dB
Cable Length78.5 cm
Headphone TypeOn-ear (stereo)
Microphone TypeVoice tube
Speaker Bandwidth150 Hz to 6.8 kHz
Microphone Bandwidth20 Hz to 16 kHz
Ear CushionsFoam
Speaker Size30 mm
Weight0.074 kg
Compatible Operating SystemsWindows 11; Windows 10; macOS
Acoustic Protection TechnologySoundGuard
Dimensions (W × D × H)11.1 × 14.9 × 6.7 cm
Package Dimensions - Width x Depth x Height137.9 × 178.05 × 54.6 mm
Sizes of pallets (W x D x H)101.6 × 121.9 × 167.6 cm
Cartons per Layer5
Package Weight7600 g
Pallet Weight357 kg
What's in the BoxHeadset
Manufacturer WarrantyPoly 2-year limited warranty.
Yes. Helps focus when receiving calls with speakers on both sides, and enhances listening.
Yes. It's equipped with Poly Quick Disconnect technology. You might need an appropriate QD adaptor, depending on your phone/computer.
Depending on the set up, an adapter Poly QD adapter may be required for the headset. Before ordering please ensure that your device is connected so that you can make the correct order.
There is a slight difference in the microphone. The HW520V comes with a VoiceTube microphone, the HW520 comes with a noise-canceling microphone. Your answer to this should depend on the amount of communication you need and the type of profession you are in.
Intended for clear voice communication in the office by professionals. If you tend to go through scenarios where you have plenty of background noise, then you may want to use a headset with your own microphone that provides noise canceling.
Yes. Light in weight and it features foam ear pillows, which can be shifted around the head. These attributes can help make you more comfortable at the end of long calls.


The Poly EncorePro HW520V is a binaural designed professional VoiceTube microphone, it has lightweight design and Quick Disconnect connectivity. HW520V is a reliable wired headphones that can be easily solved for suitable workplace applications, and frequent business calls are required. Purchase from FindHeadsets and opt for the headset arrangement that meets your trading requirements.
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