Poly EncorePro HW540 Headset

The Poly EncorePro HW540 is a quick-disconnect plug wired headset. One ear headset (one ear uncovered). It was mostly chosen because of the wear possibilities. The same headset could be utilized in 3 ways.

The band is over the head, over the ears or behind the neck style. It is up to each user to set it up as they like. For that, no additional order needs to be placed. This solves a typical problem of call center and work-shared desks every day.

Key Features

Spend 3 Wearing Styles in 1 Box

Comfort is personal. Some agents wish to have a headband. But two hours later others find a band all too annoying. Some do not want anything to come anywhere near their hair!

The over-the-head style evenly distributes weight on the head. Should be able to sit still and would be appropriate for extended time in one desk. The over the ear type fastens and is also very lightweight. Great for people that have to work during the day and at night.

The behind the neck type will not be high up and will not restrict the hair. A popular choice for wearers of glasses. Tools not required and changing from the 3 to the other 3 is ~1 min.

Excellent Voice Quality

Boom's microphone has a noise-cancelling feature. Can hear your voice from a short distance and will withstand side noise. Little or no tapping on the keyboard or background talking during the call.

The microphone has a frequency range of 20 Hz – 16 kHz. This sensitivity is -38 dB and the signal to noise ratio of >50 dB. It's dead easy to achieve: They will be able to listen and will not need to ask you to repeat yourself. The boom length is 135mm and it has 290° rotation. Can be put on the left or the right side. A boom has marks to indicate where it is right. The new employees are trained and successful with minimal training.

Developing an Effective Speaking Voice

The speaker's size is 30 mm, and it has a frequency range of 150Hz to 6.8 kHz. It isn't a range of music, it's a range of voices. Rumbles are audible and words are clearly defined. Naming, spelling and account numbers are communicated more effectively. In a high traffic line that reduces the time of each call.

Quick Disconnect For Easy Maneuverability

Cable length: 890mm and cable end fits into a Poly Quick Disconnect plug. Take out the plug and leave without taking off the headset. They will put you on hold until you are checking something out. You click back on it and you're on. Compatible with all of the Poly QD cables+amplifiers. Subsequent phone updates bring about the same headset.

SoundGuard Hearing Protection

Over the phone lines occasionally high frequency sounds occur. With SoundGuard, noise remains under 118 dBA keeping those spikes safe. This should be borne in mind by staff wearing the headset for the day. Does not need any mounting.

Light Enough for all Day Wear

The weight of the headset is 32g. Ear cushions are created using soft foam that softly presses in opposition to your ear. People typically end up removing a headset due to weight. At this weight, there isn't so much pressure on you. It's not apparent to most users much after.

Who Should Buy This Headset

Ideal for call centres doing desk sharing between shifts, HW540 supports this scenario. One part number for all ordering is easy. Also great for support desks, reception and sales teams. Can be used by the home office individual who has a desk phone. Use when inevitably having to use one ear to hear people. If your team is all seeking out a fixed style, that might be a better choice. If they require options, then the HW540 is the one to go for.

How To Set It Up

Choose the way that you want to wear it, then attach the band or loop. Be careful not to pinch and ensure the weight is distributed evenly. Slide the QD plug into your cable, until your QD plug snaps in place. Insert the other end into the phone or computer. The boom will be placed approximately 2 fingers away from the corner of your mouth. Call for a brief period and see how the quality of the sound is. The complaints regarding the noise can be solved with a minor adjustment on the boom.

Some Tips from Our Headset Team:

We are experts in business headsets and headset accessories, and know every detail that's important to you and your selection. We can tell you which cable is the best and whether or not you need an amplifier or a USB adaptor, and can even check out your phone's compatibility.

The specifications listed on this Page are from the published data on Poly and HP products. Every effort is made to ensure that the information is correct, and functionality that the headset can't support isn't put. The HW540 may not be the ideal unit for all installations. If you need an alternative connection, style or feature, we can inform you what you can do with the other ones in the EncorePro range.

The one extremely crucial aspect is the Quick Disconnect connection. You need to have the appropriate cable or adaptor for your phone or computer that will be compatible with the headset. It's advisable to check this prior to ordering to prevent compatibility problems and additional returns.

Why Shop in FindHeadsets?

Only FindHeadsets can provide you headsets with headset accessories. To orient our staff about the product. You're not dealing with salesmen; you're dealing with someone who has a lot of information about headsets and phone systems. All are genuine Poly, Jabra, Yealink, Logitech, Sennheiser and SteelSeries products that can be sold.

One of the most prevalent customer phone calls is about compatibility. Simply mention the brand, model and how you wear it. We'll be able to assist you decide the ideal headset and cable that would enhance. All of our staff will respond to you in 2 hours within the working day.

In the checkout process, there is not a single problem with ordering and shipping. Orders placed will usually take 3-4 business days to receive. Safe e-checkout available for payments. Refunds are in accordance with our return policy. The warranty will be applicable as per the brand and model. The Poly HW540 has its 2-year limited Poly warranty.

Want to purchase headsets for a team or a business/office in the public sector? If required, please contact us for a quote for the quantity you need. We will order the correct price and let you know which cables will be ordered. If you need assistance with set-up afterwards, we're here to help.