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Poly (Plantronics) ENCOREPRO HW545 Corded Headset
24+ bought in past month
Price:
$102.34
Stock:
In Stock
24/7 Support
Same Day Dispatch
Easy Returns
Warranty 2-Years
The Plantronics EncorePro HW545 is a professional 3-in-1 USB headset designed for the office, contact center, customer service and other high-traffic settings for clear computer-based communications. Features SoundGuard Digital protection for daily professional use, easy call controls, wideband audio and a noise-cancelling microphone.
This is a genuine Plantronics product, made for reliable and professional everyday use. The convertible design allows you to use the headset over the head, over the ear or behind the neck for greater versatility on long work days.
Monaural design allows the user to have one ear free and the wired USB connection provides a fast setup with no pairing or charging wires. The HW545 headset is equipped with all essential components needed to provide clear, convenient communication for normal computer calls, and is reasonably priced.
Key Features
3-in-1 Convertible Design
The HW545 headphone comes with three different ways of wearing the headset: over the head, over the ear and behind the neck.
This is a flexible design and is helpful if there are different users who wear this differently. The HW545 doesn't come in a standard style, but can be tailored to your specific workday.
Also, the monaural design allows you to hear what's going on around you and people while talking on the call.
Noise-Cancelling Microphone
When talking with customers or colleagues, it's crucial to have clear voice pickup. The headset also has a noise-canceling mic to reduce background noise when talking on the phone.
The microphone boom is flexible, so that the distance of the microphone to the desired voice can be adjusted. Positioning guides are also employed to make sure the microphone is in the proper position.
This makes the headset particularly handy in an office or contact center where there may be other conversations or noises in the vicinity.
Wideband Audio
The headset is made for professional voice communication and is wideband audio up to 6,800 Hz.
The width of the speech range is wider than narrowband telephone speech and the conversation is more natural. This makes it ideal for jobs that involve calls, such as customer support, sales, help desk and more.
Easy Call Controls
Common call functions are now accessible from the USB control unit, without having to locate the computer.
To control with the controls:
- Answer calls
- End calls
- Mute the microphone
- Turn up or down the sound level of the listener.
These controls allow for easier and faster basic call management for users who manage calls throughout the day.
SoundGuard Digital Protection
The headset has SoundGuard Digital acoustic protection technology to limit sudden and excessive sound levels.
This is quite a valuable option for those listening to calls for a number of hours. The technology is intended to safeguard hearing against sudden loud noises and facilitate normal business communication.
Also included in SoundGuard Digital is Anti-Startle protection and Time Weighted Average protection to help control various categories of sound exposure.
Flexible Microphone Boom
The microphone boom can be adjusted to wear it in the correct position and to speak in the correct manner.
A flexible boom will make it easier to keep the microphone at a consistent position for easier voice pickup during calls. If the headset is to be worn a lot or shared among workers, it is helpful if the headset is adjustable.If the headset will be used for long periods of time or shared with other workers, it is beneficial if the headset can be adjusted.
Lightweight Design
When you wear a headset for hours, a light headset can make a difference.
The HW545 is designed to be light in each of the modes. The approximate weights are 32 g over the head, 22 g over the ear and 24 g behind the neck.Oh, and the soft ear cushion ensures comfortable frequent use.
Durable Construction
The headset is designed for professional use, and can be used over and over during the day.
It is constructed using aircraft grade aluminum joints and laser welded components, providing strength for everyday use in the workplace. A great choice for the businesses that need to equip their customer support team and other communication-intensive groups with headsets.
USB Connection for Computer Calls
The headset is wired to the computer via USB port for computer based communication.
If you are working at a stationary desk, a wired set up might be helpful, as there is no pairing or charging of the wireless elements. Simply connect the headset to a compatible computer, and dial using supported applications.
It is for communication for the professional computer environment and is designed for the PC and Mac environment.
UC and Softphone Compatibility
The headset is compatible with the unified communications and softphone applications.
It has been certified to be used with Skype for Business and optimized for Microsoft Lync. It also supports certain communications environments, such as Avaya and Cisco.
Certain softphone call-control options might be application and computer specific. When buying business headsets for a business team, it would be wise to verify your calling platform prior to placing an order for a large batch.
What’s Included in the Box?
Find Headsets offers the Plantronics EncorePro HW545 USB Headset with all the components required to get you started with your compatible computer.
Inside the box:
- Each desk comes with a 1 x Plantronics EncorePro HW545 USB Headset.
- USB connection cable
- Information for set-up and user guide.
The headset is also compatible with the USB and can be connected to a compatible computer and facilitate voice communication for calls.
Pros and Cons
Pros
- 3-in-1 wearing design
- Noise-cancelling microphone
- Wideband voice audio
- Inline call controls
- SoundGuard Digital protection
- Lightweight construction
- Soft ear cushion
- Durable professional design
- USB computer connection
- Both UC and softphone support.
- Two-year warranty
Cons
- There is a limit on movement with wired connection.
- Mainly designed for voice communication
- Not all computer setups are compatible with USB setup.
- Not designed to be a wireless stereo headset.
Who Is This Headset Best For?
This headset is ideal for those who make a significant amount of calls, usually on a computer.
It can be a good choice for:
1. Contact center agents
2. Customer service teams
3. Help desk staff
4. Technical support teams
5. Sales representatives
6. Reception staff
7. Jobs that require extensive use of a telephone.
The one ear design may also be useful when you need to pick up on what's happening around you while you are talking to your customer.
Who Should Choose a Different Headset?
This model is designed for a wired computer, and may not be appropriate for use if you are asked to move your workplace while you are connected to a call.
If you also require a headset to connect with Bluetooth or wireless or you're looking for stereo audio for music and entertainment, you may want to have another type of headset.
Why Choose the Plantronics EncorePro HW545?
This headset has the most benefit of being centred on the day to day business communications. It is a professional headset that offers flexibility when wearing it, a clear voice levelled audio, noise reduction, easy controls and acoustic protection.
The USB connection eliminates the hassle for a fixed workstation. The convertible design simplifies the provisioning of a single headset model for a variety of users for contact centers and customer service teams.
Why Buy From Us?
If you purchase a professional headset, you are looking for the right product, quick delivery and assistance when you need it. At Find Headsets, it's easy to buy.
100% Genuine Products: You can be assured to purchase genuine products from trusted brands.
Prompt Order Processing: We process orders promptly and give a reliable shipping service so that you can get the shipment of your headset on time.
Manufacturer 2-Year Warranty: This headset has a 2-Year warranty from the manufacturer that provides additional assurance of your purchase.
24/7 Customer Support: Have a question before or after your purchase? Our customer service team is on call 24/7 to help you with product questions, ordering and compatibility.
Easy Returns: We have a simple return policy in case the product doesn't suit your requirements.
Help With Compatibility: If you're not certain whether the headset will be compatible with your computer or calling software, you can get help from the manufacturer. Utilize our team to make sure it is set up properly before ordering.
Bulk Orders: ordering headsets for a call center, office or group? For eligible orders, bulk pricing is available, please contact us for a quote.
Find Headsets allows you to shop with confidence and get all the shopping, support and service you require.
How to Set Up the Plantronics EncorePro HW545
The headset comes with wired USB connectivity, making it easy to set up.
Connect headset: Plug the USB cable into an appropriate USB port on the computer.
Select the headset: If it is not selected automatically, select the headset in your computer's sound settings to use it as a microphone and speaker.
Test the microphone: Make a test call or use your computer's sound settings to test your voice.
Make adjustments: Select the desired position to wear the microphone and place the microphone in the desired position.
Start calling: Depending on the selected headset, calling and softphone applications can be used with it.
Order Your Plantronics EncorePro HW545
The Plantronics EncorePro HW545 is an excellent headset for day-to-day computer communications, offering comfort, flexibility, voice clarity and call ease.
It's 3-in-1 wearing design makes it suitable for different people, and noise-canceling microphone and wideband audio provide the best clarity for business communication. One easy-to-use alternative to wired USB is a fixed workstation.
Buy your HW545 now from Find Headsets or get in touch with our team to help you check compatibility before you purchase.
Technical Specifications
| Feature | Specification |
|---|---|
| Product Type | Wired USB Headset |
| Design | Convertible Monaural |
| Wearing Styles | Over-the-Head, Over-the-Ear, Behind-the-Neck |
| Microphone | Noise-Cancelling |
| Audio | Wideband |
| Audio Bandwidth | Up to 6,800 Hz |
| Connection | USB |
| Call Controls | Answer/End, Mute, Volume |
| Hearing Protection | SoundGuard Digital |
| Microphone Boom | Flexible |
| Ear Cushion | Soft Audio-Optimized Cushion |
| Compatibility | PC and Mac |
| UC Support | Compatible UC and Softphone Applications |
| Skype for Business | Certified |
| Microsoft Lync | Optimized |
| Warranty | 2 Years |
The Plantronics EncorePro HW545 is primarily designed for computer-based calls in contact centers, customer service, help desks, sales teams and offices.
Yes. Connects to USB with compatible Mac computers. You should also be able to use the headset with your calling or softphone application.
The headset is compatible with computer-based communication applications, but certain call-control features may be dependent upon the application and setup. Please verify the version of teams you are using and computer configuration before purchase.
Plug its USB cable into a computer's compatible USB port. If not automatically chosen, go to the audio settings of your computer or calling program and choose the headset as the microphone and speaker.
Yes. An inline control unit features a microphone mute function, volume and call answer/end controls.
Yes. It has a noise-canceling microphone that helps to cut down on background noise. This makes it ideal for shared workspaces and contact centers.
Yes. It's a 3 in 1 convertible headset that can be worn as an over-the-head, over-the-ear or behind-the-neck headset.
The headset is compatible with a computer and can be plugged in via USB. Simple audio capabilities can be handled with the computer's built-in audio controls, but certain advanced softphone call-control features might need software compatibility.
No. It is a wired USB headset, so there's no need to charge a battery prior to use.
It is a monaural type of headset, that is, it is intended for covering one ear, but leaving the other ear free.
Yes. Headset comes with a 2-year warranty (2 years from purchase date) as per the warranty terms.
This pack contains the Plantronics EncorePro HW545 USB headset, the USB adaptor, and how-to/user information.
Yes. It features a lightweight design, convertible wearing options, soft ear cushion and SoundGuard Digital protection for regular and extended business calling.
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