Walker W13-500-00 Amplified Paystation Heavy-Duty Vandal Resistant Black Handset

Walker W13-500-00 – Amplified, Heavy‑Duty Vandal Resistant Handset for Paystations & Emergency Phones

The Walker W13-500-00 is a professional, amplified handset designed for the most demanding public communication environments: paystations, kiosks, elevator emergency phones, blue‑light call stations, and industrial help points. Built to withstand repeated abuse and harsh weather, this handset features a heavy‑gauge metal housing, armored coil cord, and vandal‑resistant screws. The integrated amplifier boosts incoming audio, making it ideal for noisy locations such as parking garages, transit stations, and busy streets. With a noise‑canceling electret microphone and a rugged dynamic receiver, the W13-500-00 ensures clear, reliable two‑way communication when it matters most.

How It Works

The W13-500-00 connects to your paystation, emergency phone base, or kiosk controller via the included heavy‑duty armored coiled cord (standard RJ11 or direct wiring). When the user lifts the handset, the hook switch (magnetic or mechanical) signals the phone to go off‑hook and place a call (or connect to a dispatcher). The built‑in amplifier boosts the incoming audio level, making the caller’s voice easier to hear in loud environments. The noise‑canceling electret microphone reduces background noise, so the dispatcher hears the caller clearly, not the surrounding traffic or machinery. The handset is designed for standard loop‑start analog lines or compatible emergency phone systems. No external power is required for the amplifier (it draws power from the phone line or a local supply, depending on the variant). For a complete dispatch center setup, pair this rugged handset with a reliable corded headset from FindHeadsets – ensuring your security staff can monitor calls with clarity and comfort.

Compatibility & Design

The Walker W13-500-00 is compatible with most analog paystations, emergency phone bases, and kiosk communication systems from Walker, Viking, Talkaphone, GAI‑Tronics, and other major manufacturers. The handset housing is constructed from heavy‑gauge, powder‑coated steel (or high‑impact metal alloy) with all exposed screws being vandal‑resistant (torx or security hex). The armored coiled cord is reinforced with steel braiding to resist cutting and stretching; it extends to over 6 meters (20 feet). The handset features a noise‑canceling electret microphone, an amplified dynamic receiver (factory‑set gain or user‑adjustable), and a built‑in hook switch actuator compatible with magnetic or mechanical cradles. It is IP65 rated for dust and water resistance and operates from -40°C to 70°C. The handset is hearing aid compatible (HAC) and comes in a black, non‑reflective finish.

Why Choose This Product

Public paystations and emergency call points are subject to vandalism, weather extremes, and heavy use. Standard handsets fail quickly in these environments. The W13-500-00 is purpose‑built with a metal housing, armored cord, and tamper‑resistant hardware, significantly reducing replacement frequency. The amplified audio is essential in noisy locations – callers can hear instructions over traffic or machinery, and dispatchers can hear the caller through the noise‑canceling microphone. For facility managers, this handset lowers the total cost of ownership and improves safety compliance. The amplifier is optimized for paystation line levels, ensuring consistent performance even on long loops.