8 Best Plantronics Headsets: Personally Tested and Reviewed

If you’re on a hunt for finding the best Plantronics headset but don't know which one to choose, then you’re at the right place. I get it, sometimes it can be quite challenging to figure out which model to select based on your specific requirement. There are so many series in the market, like  Voyager, Blackwire, and Encore. So it actually becomes frustrating to pick the best ones. 

But here is the thing, all these headsets are designed based on the particular needs of different professions and backgrounds. If you just need to listen to music or require a headset for gaming, then you can find the best one in the RIG series, but for professional call centers and other business processes, headsets from the Encore and Voyager series suit you better. 

So before we get into details, here is a quick summary of the best Plantronics headset in a nutshell:

It is noteworthy that Plantronics has now rebranded to Poly. The new brand is owned by HP. So, in the marketplace, you would likely hear these words used in an interchangeable way. To cover the basic information about types and models of headsets, I previously wrote a Plantronics headsets guide. You can view it to get a better understanding of Poly products.

Review and Testing for Finding Best Plantronics Headsets 

As a researcher at FindHeadsets, I conducted online research to find the best models and reviews related to Plantronics headsets. I also got in touch with the actual business to hear their reviews about the working of these models. But the reviews are not enough. So, the technical team at Find Headsets conducted real-life testing under different conditions to test the headsets, which included: 

Wind test to see how the microphone reduces noise and improves voice quality ind test

External environment test to determine working in noisy and crowded conditions 

Business setting test to observe if headsets are suitable for working professionals 

Gaming test to review comfort and voice quality, as well as latency for gamers 

After multiple rounds of testing, we were able to finalize the following best Plantronics headsets based on user needs. 

Poly Voyager 5200 UC - Best for On-the-Go Calls

If you're a business professional or a person who has to attend a lot of calls outside, this model is among the best Plantronics headsets. 

When calls are answered outdoors,  then the noise transmission is affected due to wind, nearby signals, and background noise. So, to cancel that out, Poly Voyager 5200 UC features WindSmart technology, which filters external sounds and captures your voice clearly. 

Here, have a look at some of its important qualities: 

• Advanced Noise Cancellation with Windsmart Technology 
• Wireless Connectivity with Bluetooth
• BT700 USB adapter for connecting with Mac and PC
• Smart Sensor Technology for call routing and automatic answering  

This headset is lightweight, so you can wear it for an extended time without worrying about head strain. The battery also lasts longer, which is about 7h. 

This headset is ideal for remote workers, managers, or team leads who have to manage a lot of calls and communicate with team members. With this model, you can have crystal clear communication with your team members or clients. 

Plantronics EncorePro HW540- Great for Call Centre

The EncorePro series is specially designed by Plantronics (Now Poly) for call center professionals. Among various models, the one with the best features and ideal budget range is EncorePro HW540. 

This wired Plantronics headset has a noise-canceling mic to filter out the background noise and only allows the transmission of clear sound. What makes it even more suitable for call center operators is that it features a Convertible 3-wearing style. Due to this, it can be worn anywhere around the head, ear, or even behind the neck. 

An even more interesting feature is that it has SoundGuard hearing protection. This smart technology protects the workers from outburst sounds that could potentially harm their hearing. 

The headset is fairly easy to use. It features a quick disconnect, which allows the user to unplug the setup without having to remove the headset repeatedly for mobility. Moreover, the model is lightweight, so it can be worn for longer durations without causing any extreme headaches. 

With so many features, no doubt this model is the best Plantronics headset for a call center worker.  

Poly Savi 8220: Best Plantronics Headset for Offices

The Poly Savi series features wireless DECT headsets.  The model 8220 stands out because of its wide range of modern features. Here are some of its standout functions: 

DECT 6.0 wireless technology: This feature establishes a safe and secure connection up to 180m/590 ft distance.

Connections With Multiple Devices: You can connect with a mobile, tablet, or phone, all in one go. 

Active Noise Cancellation (ANC): It blocks out the external sounds and makes you focus on the audio. oi

Noise-Canceling Mic: The microphone filters the background noise and improves the clarity of the voice. 

More Battery Life: Its battery lasts longer, with talk time of about 13 hours just on a single charge. 

On top of the above features, the Poly Savi 8220 has a flexible boom mic. You can position it according to your comfort for better voice transmissions. Furthermore, it holds touch controls that make it easy to answer calls and adjust the volume.

These are the best headsets by Plantronics (Poly) for employees who require UC communications, call center operations, and sales support teams. 

Poly Voyager Focus 2 UC - Best for Remote Work

The biggest challenge faced by remote workers or freelancers is communicating with clients or team members. The background sounds interrupt the calls, which creates a negative impression about the worker. The unclear communication can affect performance, which can cause hindrance in career growth. 

So to solve these challenges, you can consider Poly Voyager Focus 2 UC.  It has endless features, but one of the outstanding ones is Hybrid Active Noise Cancellation (ANC). It has three filtering methods to block out distracting sounds so that you can stay focused on work. Poly Voyager Focus 2 UC.  It has endless features, but one of the outstanding ones is Hybrid Active Noise Cancellation (ANC). It has three filtering methods to block

In addition to that, the Poly Acoustic Fence technology blocks the nearby sounds and only allows your voice to reach your teammates with clarity. An even more suitable feature is that it has multi point bluetooth connectivity.  Due to this, the headset stays connected to mobile, laptop, and tablet all at once.  

Besides the above features, it contains:

• Smart Sensors for automatic call answering. 
• Long Battery Life with 19-25 hours of talk time
• Multi Connectivity with Bluetooth and USB 
• Built-in mute and call controls 
• UC Certified by Microsoft for teams and zoom

Not just for remote work, the features of headsets make them suitable for online study and even onsite workers. 

Poly Voyager Legend 50: Great for Mobile Professionals

The professionals who have to move between locations to perform their duties face a challenge when answering work-related calls. So for such workers, the best Plantronics headset turns out to be Poly Voyager Legend 50. Here are the reasons to choose this model: 

Four noise-cancelling microphones: Advanced and precise noise cancellation with 4 filters to block sound pollution in busy areas. 

NoiseBlockAI technology: These headsets feature smart AI-based processing for filtering the background noise with much efficiency.

WindSmart Technology: This smart feature blocks the noise interruptions caused by wind in heavily crowded areas. 

Multi Pairing: The model can connect to two devices at once. So while working on a laptop and answering a call. You won't have to switch headsets.

Extended Battery: Its battery lasts up to 10 hours. With the charging case, it can even extend to about 30 hours. 

Built-in Controls: You can activate voice assistance, attend calls, and adjust volume, all through the dedicated buttons on the headsets. 

These headsets are best for working while travelling, or at cafes, airports, or public parks. They can be used by security guards, truckers, and by constructions site workers.

Poly Voyager 4320 UC: Best for Zoom Calls or Teams Meetings

During Zoom or Teams meetings, the background sounds such as keyboard clicking and workers talking can affect the audio transmission. So, headsets with a noise cancellation feature should be adopted for such meetings. This is where Poly Voyager plays the role.  

It features a dual noise-cancelling microphone that combines with Acoustic Fence Technology. Both of these factors help to reduce the distracting noise and provide voice clarity.  Furthermore, the presence of a boom mic makes it easy to adjust the mic according to your comfort for better voice control. 

These headsets are UC certified by Microsoft, which means that meeting buttons and call control features are compatible with Zoom, Microsoft Teams, and other unified communication platforms. 

On top of the above features, they have dual connectivity. This means you can connect to both your mobile and laptop to attend a meeting at the same time.

A great thing about  Poly Voyager 4320 UC is that they also offer great sound for playing music. So workers can use these headsets for both meetings and listening to music to take some stress off the shoulder. 

Plantronics RIG 800HS: Best Plantronics Headset for Gaming 

Ordinary headsets can take away the exciting feeling of gaming due to poor-quality sound. That is why Plantronics (Poly) has designed the RIG series specifically for gamers. All the headsets in this series offer unique and quality features. But the one that stood out during our testing was RIG 800HS. 

Here are some of the great features that make the model a great choice: 

Longer Battery Duration:  The battery lasts around 24 hours. This means you get to have an interruption-free gaming experience from day to night. 

No Lagging: These headsets come with 2.4 GHz RF wireless connections with a range of about 10m. This leads to stable low-latency connectivity with consoles or PC. 

Immersive Gaming Sounds:  This headset model is equipped with 40mm drivers that drive low and high-frequency sound with precision. This creates a realistic sound experience. 

Noise Cancellation: It supports clear voice chat due to the noise-cancelling mic. This leads to clear communication with teammates during multiplayer gaming. 

Comfort Fit: These headsets have a lightweight headband that is flexible. So during extended gaming sessions, the potential of head strain is reduced.

Instant Control Buttons: You don’t have to go through heavy settings. Just simply press the buttons available on the piece for audio and voice control.

For multiplayer games, it is of great importance to properly communicate with team fellows. Also, hearing the sounds properly, such as footsteps, gunshots, or car horns, affects the gaming challenge. So to deal with these concerns, RIG 800HS is the best Plantronics headset (Now Marketed by Nacon) for gaming.

Plantronics Voyager 104: Recommended for Truckers and Drivers

If you work long hours on the roads and are looking for suitable headsets, then the Plantronics Voyager 104 is a top recommendation. This headset has been specially engineered for drivers and truckers. Though it is disconnected from the original brand, you can still find the model in the marketplace from multiple vendors.  

This headset model includes a DSP technology for noise canceling. The background noise and sound pollution is minimized due to this option. Furthermore, the presence of a boom mic makes the sound transmissions even more precise by filtering out engine and wind sounds. 

You don’t need to charge these headsets again and again. The battery lasts for about 24 hours. This means you can go all day jamming on music and attending calls. The great thing is that you won’t have to worry about finding a charging station. 

Here are a few other standout features of these headsets: 

• Long on-ear buttons for glove-friendly control 
• GPS direction streaming is supported
• The P2i nano-coating provides protection against sweat or dirt
• Bluetooth connection with a wireless range of  60 ft (20 m)

Be it late-night driving or early morning work, without any doubt, the best rugged legacy choice headset for truck drivers comes out to be Plantronics Voyager 104

Final Thought 

Plantronics (Poly) is a great option for professionals who look for quality headsets. Each model by Poly is designed for a specific purpose. Poly Voyager 5200 UC offers the best features for on-the-go calls, whereas Plantronics EncorePro HW540 is an ideal headset model for call center operators. When it comes to Zoom and Teams meetings then Poly Voyager 4320 UC is recommended.  Furthermore, the Poly Voyager Focus 2 UC proves to be very beneficial for remote work. Moving to gaming headset selection, the Plantronics RIG 800HS offers the best functions. For truckers and drivers, the Plantronics Voyager 104 is the best model. Additionally, Poly Voyager Legend 50 is a great Plantronics headset to own for mobile professionals, and Poly Savi 8220 is an ideal option for office workers.